Leonbee
Solutions · Hotels & Resorts

Everything a property sells, in one system.

Rooms are only part of the revenue. Restaurants, bars, the spa and the tour desk sell all day, and a guest expects one bill for it. Leonbee runs the front desk and every outlet on the same account, from a 40-room boutique to a resort with twelve venues.

What each team gets on day one

Six departments, one application.

Each role sees the screen it needs and nothing it does not. Same data underneath.

01 Front desk
  • ✓Arrivals and departures with ETA and balance
  • ✓Check-in in one screen, keys and registration included
  • ✓Every outlet charge already on the folio
02 Reservations and revenue
  • ✓Availability, price and restrictions in one grid
  • ✓Seasons, rate plans, occupancy and child pricing
  • ✓OTA mapping with commission recorded per booking
03 Housekeeping
  • ✓Room status from a phone, on the floor
  • ✓Per-attendant sheets and inspection flow
  • ✓Maintenance tasks in one tap
04 Restaurants and bars
  • ✓Floor plan, tablet ordering, kitchen screens
  • ✓Charge to room, table or company account
  • ✓Table reservations, including from the guest app
05 Spa and tour desk
  • ✓Therapists, rooms and equipment as resources
  • ✓Excursions and transfers with real capacity
  • ✓Bookings and pick-up lists visible to reception
06 Management
  • ✓One report across rooms, F&B, spa and tours
  • ✓ADR, RevPAR, occupancy and spend per guest
  • ✓Roles and permissions, with every action attributable
A day at the property

One guest, one system, one bill.

01 Arrival · 15:10

The room is ready before the guest asks.

The booking came from an OTA three weeks ago, mapped to the right category and rate. Housekeeping marked the room clean at 11:40. The desk sees an ETA, a cot request and a card already on file.

11:40 Room 101 inspected and released to the front desk.14:05 Cot delivered — the task came from the guest e-mail.15:10 Check-in in under a minute: card on file, keys encoded, registration filed.
Arrivals · today 9 expected
Weber · 24-8871 ETA 15:10 · Deluxe 101 · cot ready Ready 2 nts
Fischer · 24-8880 ETA 15:30 · Superior 202 · booking.com OTA 3 nts
Silva · 24-8862 ETA 16:00 · Family 204 · half board Paid 5 nts
Kowalski · 24-8912 Unassigned · Suite · airbnb Assign 7 nts
Andersson · 24-8901 ETA 18:20 · Penthouse 401 Card 8 nts
Expected room revenue €2,847
Rate, board basis and commission arrived with the booking. Nothing retyped.
Spa, tour desk and multiple restaurants

Every venue is an outlet, not another vendor.

Opening a second restaurant, adding treatment rooms or selling excursions is a configuration change. The report grows a column; nothing else moves.

Spa and wellness

Treatments are resources with a duration, a room, a therapist and cleaning time.

  • ·Guests book from their phone or at reception
  • ·Allergy and preference notes reach the therapist
  • ·Charged to the folio, or paid on the spot by a day guest
Tour desk and activities

Excursions, transfers and tickets sold with real capacity and pick-up times.

  • ·Places and departures managed like any inventory
  • ·Morning pick-up list on the front-desk screen
  • ·Supplier and commission recorded per booking
Several restaurants

Each venue has its own menu, hours, preparation groups and staff.

  • ·One POS, one price list per outlet
  • ·Half board and all inclusive credits honoured per venue
  • ·Revenue reported per outlet and per property
Boutique to resort

The same system at three sizes.

You pay for the rooms and outlets you run, and switch modules on as the property grows.

40–80 rooms Boutique hotel

One restaurant, a small team, everyone doing several jobs. The desk, the outlet and the report in one login.

PMSOne outlet POSGuest app
80–200 rooms Hotel with F&B and spa

Two or three venues, a spa, half board to manage and OTAs to keep in step.

PMSMulti-outlet POSSpa diaryReporting
200+ rooms Resort

Many venues, all inclusive, a tour desk and shift-based teams across departments.

EverythingAll inclusiveTour deskWorkforce
Get in touch

We will run your property for thirty minutes.

Bring one real arrival day. We will take it from the OTA booking to the spa treatment to the invoice.